FAQ

Adealco courier service


1 -  How do i set up a account?


Call (587) 917-7118 or create account at www.adealco.com, An agent will call you within 24 hours after you have submitted the form.



2 -  How do i get access to my account?


You will be given a user name and a password to use our online system order.mydispatch.com there you will be able to place orders at anytime and our software will send your order to the nearest driver in your area.



3 -  How will i pay for the delivery charges?


For the account holders they are billed monthly we send you an invoice at the end of the month you can eather pay by check made out to adealco or go to adealco.com and click on invoice payment to pay your invoice by credit card,


For one time delivery and no account you can pay by credit card or cash on delivery using our website by clicking send a package.



4 -  How will i know what i am being charged for each delivery i send?


When placing a order at order.mydispach.com enter the pick up & delivery address / choose the service type our system will automatically calculate the charges before you submit the order.



5 -  Can i send more then one package at once?


Yes, You can send 10 or more packages at once depends on the size of the package. 



6 -  What do you charge for extra packages?


We Charge $3.00 per extra package if its going to the same address as the first package, If the packages are going to different addresses you'll be charged for each package the same as the first one.



7 -  Is it $9.99 + $1.39 Booking Fee For same day  delivery from any where to any where within city limits of Calgary?


Yes & for out of town deliveries we charge $1.50/km.